FAQ
SHIPPING
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For made-to-order garments from our limited edition collections, production time is estimated to take between 1 to 2 weeks. This production period is in addition to the estimated shipping times:
Spain: 2 to 4 business days
Europe: 4 to 10 business days
International: 7 to 10 business days
You will receive an email with the estimated delivery date, which includes detailed information about production time and shipping. Please note that we are not responsible for delays caused by third parties or force majeure.
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Shipping is free on orders over €[insert amount here].
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Shipping costs vary depending on the weight and volume of the order, as well as the customer's location. Final shipping costs will be displayed before completing your payment.
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Once your order has been shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery.
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If there’s any issue with your shipping details or any other delivery-related problem, please contact us at info@maisonpalazon.com so we can resolve it as soon as possible.