FAQ

PAYMENTS

  • For your convenience and security, we currently accept payments via Visa, MasterCard, American Express, Discover, JCB, Diners Club, Carte Bancaire, UnionPay, Apple Pay, Klarna, PayPal, and PayPal Express.
    All transactions are processed securely through certified payment gateways. Each of these payment methods is subject to its own terms and conditions. By selecting a payment method, the customer agrees to its respective terms of service and privacy policy.

  • We will try to help you find a solution. Please try to make the payment again using a different payment method, or contact our team at info@maisonpalazon.com.
    We will assist you in understanding why the payment could not be processed and help you find a solution.

  • All customs charges must be paid by the customer and will not be covered by Maison Palazon. Customs fees are not applied by us as a brand but by the shipping company in accordance with local laws. For more detailed information, please contact your local customs office.